Pricing

Pricing that grows
with your operation.

Choose the platform foundation that fits today, then add the voice, messaging, integrations and support your team needs. Every proposal is built clearly around your workflow.

✓ Clear monthly platform pricing✓ Flexible commercial terms✓ Setup and expert support included
Built around your volume

Platform licences are priced per user, per month. Telephony, numbers and messaging are quoted separately for your destinations and anticipated usage.

Light

Build the essentials.

For teams launching a reliable voice and customer-service operation.

€30per user / month
  • ✓ Inbound and outbound voice
  • ✓ Cloud PBX, IVR and queues
  • ✓ SMS workspace
  • ✓ CRM integrations
  • ✓ Live dashboards and reporting
  • ✓ Call recording and secure access
MOST POPULAR

Pro

Accelerate every conversation.

For growing contact centers that need automation, tighter control and more channels.

€60per user / month
  • ✓ Everything in Light
  • ✓ Advanced routing and callbacks
  • ✓ A2P and SMPP messaging
  • ✓ Agent performance controls
  • ✓ APIs and webhooks
  • ✓ Expanded reporting and data exports

Premium

Make it your own.

For complex operations with tailored integrations, regional requirements and specialist support.

€100per user / month
  • ✓ Everything in Pro
  • ✓ Dedicated implementation plan
  • ✓ Tailored CRM and CCaaS connections
  • ✓ Flexible carrier and number strategy
  • ✓ Security and compliance support
  • ✓ Priority technical partnership

Coverage

Voice, numbers and messaging
where your customers are.

Macarena combines reliable carrier connectivity with a practical approach to local reach. Build a voice and messaging footprint around the countries, number types and service levels that matter to your business.

Platform licences stay simple. Usage for calls, local or toll-free numbers, A2P routes and SMPP traffic is priced around your destinations and expected volume — giving you a clear view of costs as you scale.

Local & virtual numbersVoice routing for global teamsA2P and SMPP messagingDestination-based usage pricing

More than a licence

Fast

Launch with a plan.

We map your workflows, integrations and rollout priorities before your team goes live.

Flexible

Scale without friction.

Add users, channels and markets as your customer operation develops.

Supported

Talk to people who know telecom.

Get responsive help from specialists who understand the platform and the network behind it.

Need a clear number?

Tell us how your
contact center works.

We'll prepare a commercial proposal for your teams, destinations, integrations and anticipated volume.